At Girlish Stuff India, we strive to ensure your satisfaction with every purchase. Our return policy is designed to be fair and transparent. Please review the following guidelines regarding returns:
Conditions for Return:
Customer will not be eligible for refund in case of "Self Placed Wrong Order" (eg. Ordered wrong size or color).
We will only process a return if the wrong product has been delivered to you.
To facilitate exchanges, returns, or refunds, we require customers to submit an unboxing video immediately after receiving the product. The video should showcase the unopened package and the product's condition. Approval for refunds, return and exchanges will be based on the video review and adherence to our return policy. Thank you for your cooperation in ensuring a transparent and satisfactory shopping experience with us.
Return Process:
1. Contact our customer support team within 7 days of receiving the incorrect product. 2. Provide order details, including your order number and images of the received product. 3. Our team will review the information and guide you through the return process.
Contact Information:
For any concerns or to initiate a return, please contact our customer support team at support@mobzo.in
Thank you for choosing cocolub.com We appreciate your understanding and cooperation.
Mobzo India Team
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